Privacy Policy

1. Information We Collect

We may collect personal and non-personal information when you interact with our website or request our services. The information we collect may include:

• Full Name
• Mobile Number
• Email Address
• Pickup and Delivery Address
• Relocation Requirements
• Vehicle Details (for transportation services)
• IP Address
• Browser Type and Device Information
• Website Usage Data

2. How We Use Your Information

The information collected is used to provide better relocation services and improve your overall experience. We may use your information for the following purposes:

• Processing relocation bookings.
• Providing quotations and service estimates.
• Scheduling pickup and delivery.
• Responding to customer inquiries.
• Improving our website and services.
• Sending booking confirmations and service updates.
• Customer support and complaint resolution.
• Meeting legal and regulatory requirements.

3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, remember user preferences, and enhance browsing experience. You may disable cookies through your browser settings, although some website features may not function properly.

4. Information Sharing

Central Packers and Movers respects your privacy and does not sell, rent, or trade your personal information. Your information may only be shared under the following circumstances:

• With our employees and operational staff for service execution.
• With trusted logistics partners when required for transportation.
• To comply with legal obligations or government authorities.
• To protect our legal rights and prevent fraudulent activities.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, disclosure, or loss. While we strive to use commercially acceptable security methods, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Third-Party Services

Our website may contain links to third-party websites, payment gateways, Google Maps, or other external services. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their respective privacy policies before providing any personal information.

7. Data Retention

We retain customer information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Information that is no longer required is securely deleted or anonymized.

8. Your Rights

You have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal data where applicable.
• Withdraw consent for promotional communications.
• Contact us regarding any privacy-related concerns.

9. Children's Privacy

Our services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children. If we become aware that information has been collected from a child, we will promptly delete it.

10. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page along with the updated effective date. Continued use of our website after changes indicates acceptance of the revised policy.